User Research and Usability StudiesDo you know your customers' needs and context? We will conduct end-user research and usability studies to be sure designs are truly user-centered. Expert reviews can spot issues before testing. |
||||
Improved web navigation by testing, revising and re-testing using Treejack. |
|
Revamped newsletters based on user interviews and surveys. |
||
Ran in-lab usability study using the think-aloud protocol. |
|
Designed online tools based on user research, not best guesses. |
||
Conducted remote usability studies for Amazon cloud computing. |
|
Ran A/B usability test to improve clickthrough rate on email newsletters. |
||
Improved online training for non-native speakers. |
|
Interviewed target users to inform redesign. |
||
Improved UI of online calculator by conducting expert review. |
|
Tested credibility and relevance of e-learning case study content. |
||
Gained insights into users' workflow by testing early prototypes. |
|
Tested redesigned website with utility customers to improve service. |
||
Used contextual inquiry to determine needs of target users. |
|
Tested early designs to guide improvements to e-learning for physicians. |
||
Improved e-learning module for busy doctors. |
|
Tested paper prototypes to help Seattle city employees buy "green" on the intranet. |
||