Klein Info Design LLC > user experience

Content That Clicks

User Experience, Interaction Design, Information Architecture

Meet your customers' needs and business goals with user-centered design. Help visitors quickly find what they need with clear labels, navigation and calls-to-action throughout your website.

Plotted storyboards to fulfill success metrics.


user flows
Developed prototype in Axure to test user flows.
Axure prototype
Created interactive prototype to get user feedback.


mobile web design
Set mobile strategy by streamlining website for on-the-go users.
Tableau product page
Packed product pages with info to support a buying decision.


Annotated WFs
Tweaked templates to cut costs, meet user needs.
Regisration call to action
Cleared obstacles to registration for software downloads.


Categorized content consistently to help customers find the right products.
intranet wireframe
Designed intranet around tools to boost employee productivity.


Guide for Template Use
Created templates to improve campaign landing pages and reduce staff workload.
Carbon Footprint Calculator
Improved UI of online calculator.


WDS portal
Designed portals to ease workflow after testing prototypes with target users.
SPU self-service toolbox
Improved page design to help customers self-serve on city website.


product advisor wireframe
Helped accountants find products to match their needs and budgets.
Cedar River website
Used slideshows to encourage stewardship of Seattle city watershed.


Sony BluRay website
Told stories in Flash to differentiate and sell Sony consumer electronics.
SPIE site
Improved usability of SPIE e-commerce site to increase sales and earn repeat customers.


Yellow Mountain StoneWorks website
Reached high-end designers with visual StoneWorks site showcasing products and finished projects.
Saving Water site
Met business goals of Saving Water site by driving visitors to rebate applications.


Soils for Salmon website
Encouraged better soil management practices by showing benefits for developers.
Standard Insurance Wireframe
Designed a single gateway to direct Standard Insurance visitors to relevant info and tools.


SPIE Newsroom site
Encouraged return visits to e-commerce site with fresh content in SPIE Newsroom.
Microsoft Architecture Resource Center
Categorized content and devised navigation for new Microsoft Architecture Resource Center.


IWMS Web site
Got rid of distractions and created clear paths to water calculators for irrigation managers.
Washington Mutual website
Created distinct navigation paths for different types of users on the Washington Mutual business banking site.


University of Washington Medicine website
Structured UW Medicine site to reflect its mission—Education, Research and Patient Care—not its org chart.
Microsoft Services website
Brought scattered information into one coherent website to help consumers and drive business for Microsoft Services.


Microsoft Security Update website
Created a wizard-like website to help Microsoft customers keep their home computers secure.
Washington Mutual website
Eased migration to a Content Management System by working with developers to create flexible templates.


Microsoft Education site guide
Created a site guide to quickly orient newcomers to the Microsoft Education website.