Klein Info Design LLC > user experience

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Prototype and iterate

Challenge: Add new features to meet user needs while preserving the best of current tools.

Solution: Gather information on target users during field visits to insurance broker offices. Redesign existing tool rather than add a second tool, thus sparing cost and streamlining user experience. Create working prototype in Axure to communicate interactivity and test with target users. Reiterate the design.

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