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Case Study on LUCAS

Self-Service Website

Challenge: Help non-profit kitchens stop reinventing the wheel and operate more efficiently.

Solution: Create a self-service website with member directory, forum, and resource library so far-flung social enterprises can tap each otherís knowledge, share templates, and give each other business. Reduce unnecessary calls to staff with clear explanations and direct paths to appropriate resources. Start by conducting research with target users to identify pain points and needed functionality.


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