Klein Info Design LLC > user experience

Content That Clicks


Driven by success metrics

Challenge: Help IT pros start quickly and confidently down the path to Microsoft certification.

Solution: Simplify the bewildering roadmap to certification based on userís starting point and desired end point. Identify success metrics and streamline the path to certification with clear calls to action that send users confidently on to the next step. Start by analyzing existing content, web analytics and user research data for Microsoft Learning. Reduce clutter and verbiage on pages. At critical decision points, provide content that helps users move forward.

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